How to Fix Facebook Login Problems
Facebook is one of the top two most popular websites in the world. (See What Are Social Network Sites? for more information.) Google and Facebook go back and forth as the number one website, depending on the time of day and the month of the year you’re talking about. Because Faceboook is so essential to so many people, problems are rare. Sure, you’ll occasionally come across a glitch, and the Facebook login page is often “down” for a minute or two due to high volume, but in general the site is glitch-free.
Users of some operating systems or alternative web-surfing devices like the iPhone sometimes have trouble logging in. There are even a couple of web browsers that don’t perform perfectly under Facebook pressure. If you’re having Facebook login problems and are using one of the systems below, here’s how you can correct the problem and log in like normal.
Facebook for iPhone version 3.2
When the new Facebook for iPhone version 3.2 was rolled out, it was supposed to provide more support for background uploading of pictures, videos, and other media in iOS 4. This update was also supposed to include all kinds of visual interface enhancement, like the much rumored “Pull-to-Refresh” iPhone / Facebook feature.
Many people have found that this new version works even less than the version it replaces. If you’re using the new version of the iPhone and you’re getting a ton of “Unable to Load this Page” errors, you may have this common iPhone for Facebook problem.
Most iPhones with this problem are jailbroken — altered to allow more freedom on the iPhone. Another problem app is called “BiteSMS” made by a company called Cydia. For some reason, the new Facebook for iPhone 3.2 is simply not compatible with this BiteSMS app, causing the login problems.
If you have a jailbroken iPhone and you have BiteSMS installed, uninstalling the app should fix the problem.
Hopefully, a new version of BiteSMS will be available for jailbroken iPhones soon that makes it compatible with Facebook for iPhone, but until then, you’ll just have to disable the app.
Opera browser version 10.5
When Opera 10.5 was released, there were widespread reports of problems logging into Facebook. The problem is, the folks at Opera had no idea why this was happening.
The solution turns out to be a simple one — reset your cookies and you’re in business. The problem came when people upgraded to a new version of Opera from an older version without clearing their cache or their cookies.
Here’s how to fix problems logging in to Facebook with Opera 10.5:
- Click on the O menu – Settings – Preferences.
- Click the Advanced Tab.
- Select Cookies – Manage Cookies.
- Search for any “Facebook” cookie(s) and delete them.
- Load www.facebook.com and log in.
Resetting the Cache to Fix Facebook Login Problems
There are other devices and operating systems that cause login glitches. Nine times out of ten, the problem lies in your browser’s cache — a pile of temporary Internet files that tends to pile up and cause problems. Here’s how to clear your cache for a few different popular web browsers. (Clearing your cache will also make your computer run faster.)
On the Internet Explorer 6 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
Click OK, and then click OK again.
If you want to setup your IE browser to automatically clear the cache every time you finish a browsing session, that’s simple as well.
Go to the Tools menu, and click Internet Options. Click the Advanced tab. In the “Settings” box, scroll down to the section labeled “Security,” and click to check the box next to the “Empty Temporary Internet Files folder when browser is closed” option. Click OK to finish. This option will not delete cookies, but it automatically clears your cache of other Internet files every time you close your browser.
Click the Tools menu. It is a wrench icon located in the upper-right corner of the browser.
Select Options. Click the “Under the Hood” tab.
Click Clear browsing data. Check off all the boxes for the types of information you want to delete.
You can choose from:
- Clear browsing history
- Clear download history
- Empty the cache
- Delete cookies
- Clear saved passwords
Using this same menu, you can setup Google Chrome to delete cached information automatically — just choose the amount of time you want the browser to go before clearing the cache, then click OK when you’re done.
From the main Safari menu, click “Empty Cache”. When the computer asks: “Are you sure you want to empty the cache?”, click “Empty”.
Most Facebook login problems are due to simple problems like a full cache or a browser compatibility issue. The next time you have trouble logging in, make sure your cache is properly cleared and the device you’re using to access Facebook is compatible.
Some of the other pages on similar subjects that we offer include What Is Facebook Lite? and How Will Facebook’s New Policies Affect Users? And How to Get on Facebook is a good guide if you’re brand new to social media sites.